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Discover “On Us” Program

By Allison Z HMS News Industry News Merchant Services Small Business

Today The Official Merchant Services Blog will focus on an exclusive deal offered to merchants by Host Merchant Services, a second year of the Discover “On Us” plan, formerly the Add Discover On Discover promotion. This plan comes at just the right time for merchants as holiday shopping will increase their traffic and sales. This offer from Discover, through…

November 21, 2012

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Host Merchant Services feature image for blog about help desks.

Customer Service: Help Desk Stress Test

By Allison Z Customer Service

Today The Official Merchant Services Blog continues its special two-part series on Customer Service. We can’t stress enough how essential it is to focus on Customer Service –– especially now during the holiday shopping season when your business may be barraged with a lot more customers who have a lot more questions. Yesterday, we shared with you…

December 8, 2011

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"Host Merchant Services has been an excellent partner for enabling payment services in our gym software. They are a great fit because, in addition to providing technical support for our software integration, they match our focus of providing excellent customer service and cost savings for the gyms that use our software."

Mike Spencer
RX Gym Software
Host Merchant Services has been a very valuable partner for our business. They allowed us to easily get setup to accept credit cards and provided secure and simple online tools to process payments. Anytime we have a question or need support, there is always someone friendly and knowledgeable available. My previous experiences with other processors were not good, so I had no idea it could be this easy to work with a merchant services company. Before we found Host Merchant Services, we were about to sign an expensive terminal lease with another provider. Luckily we spoke with Christine and she saved us from getting into a really bad long term deal. Within 24 hours of completing the application, Grand Wood Working was processing its first payment through HMS. Accepting credit cards has really improved cash flow for our business and we were shocked at how little it actually cost. We recommend Host Merchant Services to all the contractors we work with.

Neil Heuer
Grand Wood Working
I recommend Host Merchant Services to everyone that I know. They cut our processing fees nearly in half and gave Fusion some amazing tools to manage recurring billing for our customers. The switch was easy and we have now been with them for almost 3 years without a price increase. Their support is responsive and helpful any time I need them.

Nic DeCaire
Fusion Fitness Center
In the restaurant industry, cost savings are very important. Host Merchant Services saves our restaurant a significant amount of money each and every month. They also make sure our credit card processing is never down. Host has us set up with brand new high-speed terminals that also have a back-up dial-up connection to prevent any service interruption. Host Merchant Services provided the terminals free-of-charge and they also provided a wireless terminal at no cost. We use the wireless terminal for outside special events and in the restaurant during peak times. For recurring catering sales Host Merchant Services now has our restaurant set up on Transaction Express for security.

Ryan German
Caffe Gelato Restaurant and Catering