The HMS Team
Lou Honick Chief Executive Officer
Lou Honick is the CEO of Host Merchant Services, the premier provider of credit card and payment processing services for small and medium businesses, web hosting companies, and their customers. Lou got his start in the hosting industry as the founder of HostMySite.com, growing it from a two-person operation in 1997, to an industry leader with 240 employees and over 100,000 customers at the time it was acquired by a private equity firm in June of 2008. Since briefly retiring and spending some time in real estate investing, Lou returned to the industry in late 2009 with a vision for revolutionizing customer service and partnerships in the payment processing industry. With Host Merchant Services, Lou focuses on creating value for companies through their own cost savings and improved customer services. This is attributed to his partnership program designed to deliver significant ancillary revenue and increased customer loyalty. Over the years Lou has received numerous rewards including multiple Inc. 500 awards, Inc. Magazine Top 30 Entrepreneurs Under 30 in 2005, Small Business Administration Young Entrepreneur of the Year 2004, and New Castle County Chamber of Commerce Entrepreneur of the Year 2008.
Jeff Raybould Chief Operations Officer
Jeff started his career as a database administrator at HostMySite.com, learning the web hosting business as well as fully immersing himself in the company’s passion and culture for outstanding customer service.
After his valuable experience in management, Jeff decided to join Lou once again on his new venture.
As Chief Operations Officer of Host Merchant Services Jeff is responsible for ensuring that the support and service process exceeds customers’ expectations at all times.