Customer Service: A Big Challenge for Payment Processors

The credit and debit card industry thrives on payment processors and the services they offer; unfortunately, customer support seems to be taking a backseat to other factors for many companies. At Host Merchant Services, we believe there is an unfortunate financial motive at play that explains why this is happening. Consolidation is one of the…

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5 Signs Its Time To Upgrade

Your technology is outdated. Although upgrading your payment hardware every time a fancy new solution arises isn’t necessary, your technology has an expiration date. Since updating to the new iPhone or Android seems like an annual occurrence for most consumers, your business’ technology has the shelf life to be in use a little longer than…

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The Innovation Act

The Innovation Act – Protecting Businesses from Harmful Patent Litigation Speed and innovation have become crucial business tools of the communications age, but litigious patent trolls stifle innovation by filing questionable patent-infringement lawsuits. The Innovation Act of 2013 seeks to reduce the number of frivolous lawsuits and unsupported complaints by requiring greater responsibility from people…

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