Month: November 2014

HMS to provide recovery services for claimants in Visa/MasterCard class-action lawsuit

In 2005, a class-action lawsuit was filed against Visa and MasterCard by claimants who argued that the two credit/debit card providers were colluding in price fixing and anti-competitive practices. The case was settled in 2013, and the card companies agreed to provide compensations totaling $6.05 billion, reduced by 25% to account for exemptions and exclusions, …

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BLE and the power of the individual in the mass market

The story of retail has largely been a story of shift in focus from individual customers to the mass economy, but there’s a push to take everything back to the personal level. Recent studies about consumer preferences indicate that consumers are more receptive to personalized shopping experiences and service. If you can make the customer …

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