Month: November 2011

E-Commerce: Cyber Monday

Today is Cyber Monday. And The Official Merchant Services Blog has been running a series on the Holiday Shopping Season that has basically been building up to today. Previous blog posts predicted that Online Shopping was beginning to really bit into Black Friday sales and that a general shift in consumer shopping habits was taking …

E-Commerce: Cyber Monday Read More »

Superior Customer Service

As we close in on the Holiday Shopping Season, customer service becomes more and more important. That’s not to say customer service was unimportant prior to now; it’s just that most businesses –– e-commerce ventures as well as brick and mortar stores –– see a large increase in consumer activity during the Holiday Shopping Season. …

Superior Customer Service Read More »

Merchant Services News Briefs

The Official Merchant Services Blog has two news items related to Host Merchant Services and the transaction processing industry to announce today. PCI Compliance Initiative First, Host Merchant Services would like to announce its PCI Compliance Initiative is kicking into high gear with a new special offer from its partner HostMySite.com. Host Merchant Services is …

Merchant Services News Briefs Read More »

Use Analytics to Maximize E-Commerce

The E-Commerce process needs to be streamlined and strong. Your customers need to be able to find your page when they search, find your products when they get there and buy your products with no hassles. Click, click, purchase. Web Analytics helps you figure out if that process is working.

E-Commerce SEO Tips for Merchants

The Official Merchant Services Blog once again picks up its thread about the impact 2011’s holiday shopping season is going to have on e-commerce. Previously we gave merchants tips on improving their e-commerce experience for customers. These tips were primarily focused on things merchants can do with their website and their online shopping cart. Today …

E-Commerce SEO Tips for Merchants Read More »