Valor VL100 Quick Reference Guide

Valor VL100 Credit Card Terminal

How To Run a Transaction on a Valor VL100

How To Run a Credit Sale on a Valor VL100

  1. Enter the transaction amount and press OK. 
  2. Swipe/Insert/Tap card on Present Card screen or start typing the card number for manual entry. 
  3. Sign and Tip of prompted. 
  4. Select receipt delivery method. 

How To Run a Debit Sale on a Valor VL100

  1. Tap Credit until Debit is displayed. 
  2. Enter the transaction amount and press OK. 
  3. Swipe/Insert/Tap card on Present Card screen or start typing card number for manual entry. 
  4. Enter PIN number and Tip if prompted. 
  5. Follow prompts until receipt prompt – select receipt delivery method. 

How To Run a Refund on a Valor VL100

VL100

How To Run a Credit Refund on a Valor VL100

  1. Tap Sale until Refund is displayed. Enter the Refund amount and press OK.
    1. Enter password if prompted. 
  2. Swipe/Insert/Tap the card on the Present Card screen or start typing card number for manual entry. 
  3. Select the Receipt delivery method. 
  1. Tap Sale until Refund is displayed. Enter the Refund amount and press OK.
    1. Enter password if prompted. 
  2. Swipe/Insert/Tap the card on the Present Card screen or start typing card number for manual entry. 
  3. Select the Receipt delivery method. 

How To Void a Transaction on a Valor VL100

How To Run a Credit Void on a Valor VL100

  1. Tap Sale until Void is displayed. Press OK and enter the password. 
  2. Select Transaction Number or Card Number. 
  3. If Transaction Number, enter transaction number, If Card Number, enter last 4 digits of card. 
  4. Transaction will appear on screen. Press OK to void the transaction. 
  5. Select receipt delivery method.

How To Settle Your Current Batch on a Valor VL100

  1. Select Number 2
  2. On the favorites menu you will be prompted to Settle the current batch that is open.

Features Of Valor VL100

VL100
  • Paperless Receipt/Signature Option:

Post-transaction, offers your customers the flexibility to receive their receipts digitally—via SMS text, email, or a paperless option. This not only reduces your paper costs significantly but also maintains a digital record of all sales receipts complete with your customer’s signature, a valuable asset in preventing chargebacks.

  • Contactless Payment:

Prioritize safety for both merchants and customers with the acceptance of contactless payments. The Valor VL100 terminal comes equipped with a contactless payment option, enabling seamless processing without physical contact. It supports popular eWallet payments such as Samsung Pay, Apple Pay, Android Pay, and Google Pay.

  • Full Transaction Details:

Stand out from the competition by providing a comprehensive view of transaction details. Unlike other terminals with limited display space, Valor ensures that your customers see the entire transaction information, including tip, total sale, tax lines, and Non-Cash Charge. Avoid confusion by presenting clear, itemized details, setting Valor apart from competitors like PAX, which may leave customers unaware of additional fees. Customize the display to add personalized information for an enhanced customer experience.

  • Seamless Auto Connect

In the event of a standard connection failure, the VL100 terminal effortlessly transitions between ethernet, Wi-Fi, and 4G connections as part of its failback procedure. Whether you’re navigating a bustling office environment or on the go, the VL100 ensures uninterrupted service by smoothly switching between ethernet and Wi-Fi connections while actively seeking a signal. Stay connected with confidence, courtesy of Valor’s intelligent and reliable failback procedure.

Frequently Asked Questions

  1. Q: What is the Screen Size of Valor VL100?

    The expectation for large is still in demand, informative displays has become commonplace across various devices. The Valor VL100 stands out by meeting this expectation, boasting a sizable 3.5” color TFT LCD display with 320 x 480 Pixels. Unlike displays that are merely aesthetically pleasing, the VL100's screen serves a dual purpose by providing substantial functionality.
    This impressive display isn't just about appearances; it offers users a comprehensive overview of the transaction, presenting crucial details such as product amount, tax, tip, non-cash charge, and grand total—all conveniently accessible on a single screen. The synergy of this informative display with the user-friendly touchscreen features, facilitating signature captures, positions the VL100 as a device with one of the most valuable displays in the realm of small countertop terminals.

  2. Q: Is Contactless Payment an Option in Valor?

    Absolutely! The Valor VL100 is designed to adopt the trend of contactless payments, especially given the surge in their popularity during the pandemic. The VL100 goes beyond expectations by accepting a variety of contactless payment methods, including digital wallets like Apple Pay, Samsung Pay, Google Wallet, as well as major contactless credit cards such as MasterCard PayPass and Visa payWave. Its NFC capability ensures seamless acceptance of contactless credit cards, providing a swift and touch-free payment experience for your convenience.

  3. Q: Is Security a Concern in VL100?

    Rest assured, the VL100 prioritizes security for both business owners and consumers. It proudly holds PCI PTS 4.x certification, ensuring compliance with the latest security standards. Additionally, it is equipped with EMV 4.x L1&L2 certification, further solidifying its commitment to providing a secure and trustworthy payment environment.

  4. Q: How to Change Password on VL100?

    To change your password on the Valor VL100, begin by tapping on the screen and pressing 5 on the keypad. You'll be prompted to enter your existing password, with the default being the last four digits of the EPI number. Once entered, proceed to input your new 4-digit password. To ensure accuracy, re-enter the new password to confirm the change. This straightforward process allows users to enhance the security of their accounts with a personalized and easily manageable password.

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