How To Run a Transaction
Chip and PIN Transaction
1. Select “Transaction” from the terminal idle screen and follow the on screen prompts.
2. Key in the amount of the sale using the terminal keypad.
3. Insert (Present, Swipe or manually key in) the card and press Enter.
4. A “cash back” option may appear; select the desired option “cash back – Yes or No”?
4.a. Enter the “cash back” amount (if this facility has been set-up).
5. Prompt the customer to Enter their secure PIN.
6. The transaction will proceed to conclusion and a receipt will be printed.
Contactless Transaction
1. Select “Transaction” from the terminal idle screen.
2. Key in the amount of the sale using the keypad.
3. Present the card to the terminal.
4. The terminal will show “Print customer receipt Yes or No?”. Select the desired option.
5. The transaction will be completed.
Select Enter to return to the home screen.
Note: “Cash back” is not permitted in contactless transactions.
How To Process a Refund
Chip & PIN Transaction
1. Select the “Transaction” option from the terminal’s idle screen.
2. Select the “refund” option.
3. Enter your administrative password and press Enter.
4. Key in the customer’s original transaction amount.
5. Insert (Present, Swipe or manually key in) the customer’s card and press Enter.
6. The transaction will proceed to conclusion and a receipt will be printed.
Select the clear button to return to the main idle screen.
How To Void a Transaction
1. Select Other
2. Select Void
3. The terminal will prompt you to enter the transaction sequence number from the receipt.
4. Locate the sequence number on the receipt and enter it in.
5. Press the green enter key.
6. The terminal screen will show the transaction you’d like to void.
7. If the correct transaction. select OK.
8. The terminal will perform the void.
9. A receipt confirming the voided transaction will print.
How To Settle Your Current Batch
1. Select Other on the main screen.
2. Select Close Batch
3. The terminal will process the batch.
4. The terminal will print out a receipt to confirm your settlement.
5. The batch is now closed.