Dejavoo Z9 EMV Terminal: A Comprehensive Review

Dejavoo Z9 EMV Terminal: A Comprehensive Review

The Dejavoo Z9 Terminal is a cost-effective, robust, and feature-packed payment solution designed for performance, reliability, and user-friendliness. Ideal for various settings, including Pay at the Table or any location with WiFi access, the Z9 makes connecting simple using your WiFi network. It offers versatility to businesses of all sizes.

The Z9 Terminal is designed to make checkouts quick and easy. It accepts various payment methods, such as major credit cards, gift cards, contactless transactions, PIN-based debit, magnetic stripe cards, EMV chip cards, and EBT card transactions.

The Z9 Terminal’s backlit keypad and full-color touchscreen display make it easy for users and merchants to navigate. Businesses looking to increase payment security, adhere to present and future regulatory requirements, handle large transaction volumes, facilitate PIN-based debit, and implement cutting-edge payment technologies like contactless and mobile payments will find this payment solution suitable. This article discusses the main attributes and advantages of the Z9 Terminal to help you decide if it is the best option for your company’s requirements.

An Overview of Dejavoo Z9 EMV Terminal

The Dejavoo Z9 stands out as the ideal wireless credit card terminal, particularly suited for pay-at-the-table settings or any location with WiFi access. Specifically designed for mobile payment scenarios, such as restaurant EMV transactions, the Dejavoo Z9 WiFi Only model allows for efficient and seamless customer payments.

This device supports 3G GSM networks and connects directly to the host platform via IP transaction over its wireless radio, eliminating the need for expensive gateways. Its user-friendly touchscreen enhances navigation and includes signature capture directly on the display, making it perfect for merchants who are mobile. Additionally, the DeNovo business portal integration enables merchants to upload, view, email, and print signed receipts from anywhere with web access. The terminal also promotes environmental sustainability by offering electronic receipt options, allowing receipts to be sent directly to consumers via email or SMS.

Pros and Cons of Dejavoo Z9 EMV Terminal


  • The Z9 offers multiple connectivity options, including 4G, WiFi, and Ethernet, ensuring reliable and secure transaction processing even in areas with weak WiFi.It features an easy-to-use touchscreen that simplifies operations, making it suitable for businesses of any size to manage transactions efficiently.
  • Equipped with a 32-bit 400MHz microprocessor, the Z9 delivers quick processing times, reducing customer wait periods and enhancing the overall transaction experience.
  • The Z9 can process various payment methods, such as EMV chip cards, NFC payments, and magnetic stripe cards, accommodating diverse customer payment preferences.
  • Lightweight and optionally paired with a handset and base unit, the Z9 is perfect for dynamic settings like restaurants or outdoor events.


  • While the Z9 efficiently handles various network conditions, it requires stable internet connectivity for optimal performance, which might be challenging in remote or poorly connected locations.
  • Although the Z9 is highly capable, the initial investment and potential extra costs for additional features or peripherals may be prohibitive for smaller enterprises or those with tight budgets.

What are the Features of Dejavoo Z9 EMV Terminal?

What are the Features of Dejavoo Z9 EMV Terminal?

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Here are enhanced descriptions of the features of the Dejavoo Z9 WiFi-only model, tailored for a better understanding of its capabilities:

Built-in WiFi Capability


The Dejavoo Z9 is optimally designed for environments where WiFi is readily available. This makes it an ideal choice for pay-at-the-table service in restaurants, allowing customers to complete transactions directly at their table, enhancing convenience and the dining experience.

Redesigned Display and Interface


The Z9 features a larger, more refined flat screen and provides a clearer, more user-friendly interface. The expanded screen size improves visibility, while the wider keys facilitate easier and more accurate input, making transactions smoother and faster.

Enhanced Battery Performance


Equipped with a more powerful battery, the Z9 ensures extended operational life, allowing for prolonged use without frequent recharges. This is particularly beneficial for businesses that experience high volumes of transactions throughout the day.

USB-C Charging


With USB-C charging capability, the Z9 offers more modern, efficient, and versatile charging options. USB-C is widely known for its quick charging capabilities and reversible plug orientation, making it a more convenient choice for busy commercial settings.

Advanced Wireless Communication


Although it’s a WiFi-only model, the Z9 also supports 4G and 3G GPRS connectivity. This dual capability enhances communication reliability and speed across different networks and ensures that the terminal can stay connected in various geographical and service environments.

What are the Specifications of the Dejavoo Z9 EMV Terminal?

The Dejavoo Z9 payment terminal is a high-tech, multifunctional device designed for efficiency and convenience in transaction processing.

  • Compact and portable, it measures 6.7 inches in length, 2.3 inches in height, and 3.1 inches in width and weighs a mere 0.74 lbs. This makes the Z9 both easy to handle and transport.
  • The terminal offers Wifi connectivity, enabling seamless transaction management, and is equipped with wireless capabilities for greater operational flexibility.
  • The Z9 prioritizes security. It supports EMV and contactless transactions (CTLS) to ensure safe and secure payments.
  • It runs on a robust 32-bit 400MHz processor with a Linux-based operating system, delivering rapid processing speeds.
  • Storage needs are met with 256MB of Flash, 128MB of DDR RAM, and an expandable memory option via a Micro SD socket.
  • The terminal also features an audio buzzer for notifications, a choice of a DC 5V/2A power supply or a Li-ion battery to accommodate various power needs, and a 3.5-inch color TFT-LCD display with capacitive touch panel technology, offering sharp visuals at a resolution of 320 x 480 pixels.
  • This terminal features a standard keypad with 15 keys and additional virtual function keys, allowing for smooth transaction navigation.
  • It has a fast-operating 48mm thermal printer prints receipts at 100mm per second, ensuring quick and dependable service.
  • Regarding software, the Z9 supports a wide range of development and encryption tools, including KMS, SDK, GDB, TMS, CTOS library, ISO 8583 library, and Crypto library, providing extensive customization and enhanced functionality.
  • For security, the terminal employs several robust encryption protocols, such as TRNG, T’DES, DES, RSA, and AES, alongside MK/SK management systems and DUKPT for secure key handling.
  • The terminal is built to perform under various environmental conditions, with an operating temperature range of 32°F to 122°F and a storage temperature range of -4°F to 158°F, ensuring durability and longevity.
  • Additionally, it maintains reliable operation in humidity levels from 5% to 90% non-condensing during use, and 0% to 90% in storage, offering dependable performance even in humid climates.

What are the Security Features of the Dejavoo Z9 EMV Terminal?

The Dejavoo Z9 Payment Terminal is celebrated for its exceptional security measures, offering businesses a reliable option for secure transactions. This terminal is PCI PTS certified, confirming its compliance with rigorous security protocols necessary for safeguarding payment card data.

Additionally, it offers EMV Level 1 and Level 2 certifications for both contact and contactless payments, bolstering its protection against payment fraud and ensuring it meets the demands of current payment technologies.

What is Dejavoo’s Customer Support Like?

Dejavoo Systems stands out for its exceptional customer service, earning high praise from businesses prioritizing efficient and dependable support. Dejavoo provides multiple convenient options for contacting their customer support team.

Customers can call their toll-free number, 1-877-DJVOSYS (358-6797), and directly access technical support by pressing 2. Those who prefer email can reach Dejavoo at [email protected] with any support-related questions. The company’s dedication to customer satisfaction is clear, with a focus on offering knowledgeable and courteous assistance for all inquiries related to their products or services.

Why You Should Buy the Dejavoo Z9 EMV Terminal?

The Dejavoo Z9 EMV Terminal is an excellent option for businesses looking to upgrade their payment processing capabilities. With its impressive adaptability and strong features, the Dejavoo Z9 is a significant advantage. It is compatible with various payment technologies, such as EMV chip cards, NFC contactless payments, mobile wallets, and Apple Pay. This versatility enables businesses to accommodate diverse customer payment preferences, potentially increasing sales and improving the customer experience.

The terminal also offers dual communication options, supporting both WiFi and 4G connections. This guarantees dependable and rapid processing even in areas with weak WiFi, which is particularly beneficial in busy settings like restaurants and retail outlets. The ability to effortlessly switch between networks ensures continuous service, which is vital for smooth transaction management.

Furthermore, the Dejavoo Z9 is designed for ease of use and quick setup, which is essential for businesses requiring minimal technical assistance. It allows extensive customization to suit specific operational needs. From a security standpoint, the Dejavoo Z9 incorporates advanced security measures, complying with the latest PCI and EMV standards to safeguard sensitive payment information.


The Dejavoo Z9 EMV Terminal offers a compelling solution for businesses seeking a reliable, versatile, and user-friendly payment processing system. With its emphasis on performance, reliability, and affordability, the Z9 stands out as a cost-effective option suitable for various settings, including pay-at-the-table scenarios and locations with WiFi access.

The terminal’s robust features, such as its support for multiple payment types, including EMV chip cards, NFC/contactless transactions, and PIN-based debit, ensure compatibility with diverse customer preferences. Its intuitive full-color touchscreen display and backlit keypad facilitate seamless navigation for both merchants and customers, enhancing the checkout experience.

Plus, the Z9’s emphasis on security, with PCI PTS certification and EMV Level 1 and Level 2 certifications, instills confidence in both merchants and customers regarding the safety of their transactions. Its flexible connectivity options, including WiFi, 4G, and Ethernet, ensure reliable transaction processing even in challenging network conditions.

Frequently Asked Questions

  1. What are the key features of the Dejavoo Z9 wireless terminal?

    The Dejavoo Z9 is a portable payment terminal with a 3.5” color LCD touchscreen, supporting 4G and WiFi connectivity. It handles chip, swipe, and contactless payments like Apple Pay and Google Wallet, with 192 MB memory and a high-speed 400 MHz processor for efficient transactions.

  2. How do I set up the Dejavoo Z9 for first-time use?

    Connect to power and follow the on-screen setup wizard for basic configurations like date/time and network setup (WiFi or Ethernet). If facing Wi-Fi issues, ensure other devices connect to the same network or reset your router. Dejavoo Systems Support can assist with specific issues.

  3. How does the Dejavoo Z9 ensure transaction security?

    The Dejavoo Z9 is PCI PTS certified and complies with EMV Level 1 and 2 standards, ensuring secure handling of chip and PIN transactions and contactless payments. This safeguards against fraud, ensuring safe transactions.

  4. What should I do if I need to troubleshoot my Dejavoo Z9?

    Verify the correct network settings and connectivity for Wi-Fi or payment processing errors. If issues persist, update the terminal’s software from Dejavoo’s official website. For persistent issues, contact Dejavoo Systems Support for targeted technical assistance.

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