The Western States Acquirers Association is a not-for-profit company that holds a yearly conference aimed at educating about trends and new technology in the payments industry. This year’s conference will take place September 17-19th in sunny Palm Springs, CA. Topics covered at WSAA 2019 will include financial services, payment technology, education, and networking. In addition to conference seminars and talks, WSAA will feature a trade show floor with over 100 booths exhibiting everything from new payments technology to new merchant boarding options and new partnership opportunities.
Host Merchant Services, a leading credit card processing ISO, is excited to be exhibiting at this years WSAA at booth #7. Host Merchant Services, also known simply as HMS, will be exhibiting with the purpose of building partnerships with ISOs and Agents, touting a lot of great new boarding options and updates to their already solid Partner Program. HMS is known for expanding services constantly to the benefit of their partners. In fact, their partner program has doubled in size in the past year, and for a good reason.
“Our value to our partners increases for every new relationship we build, product we can offer, or boarding option made available,” says John Burns, Director Of Marketing for HMS. “Our goal is to be the all-around boarding and equipment option for our partners.” Not only do our existing HMS partners love when new offerings are added, it also makes HMS extremely attractive to new partners. “When a relationship with HMS can offer everything a sales agent is looking for they won’t have to deal with the headache of using other companies with a lower quality of service or spreading their deals around,” says Burns.
On top of constantly expanding product offerings, HMS is also known for their high quality of service to both merchants and partners alike. For example, HMS touts that 95% of all inbound calls are answered by a real person in three rings or less (after the single option that simply asks if the caller is wanting sales or support). In fact, the HMS phone system does not feature a hold queue at all for either merchants or agents. And that’s just the tip of the iceberg. HMS’s internal employee motto is “whatever it takes”, and it shows when you deal with them.
Host Merchant Services is looking forward to meeting with their existing partners and friends made at previous shows across the country as well as building relationships with new friends and partners in the payments space. Booth #7 is definitely a “must stop” booth and will be well worth the drop in. As rumor has it – they may even have the robot back again…
