This is what I have to say to such payment processing companies: “If you care so much about your merchant’s security, supply them with an EMV credit card machine and above all else don’t charge them a fee.” This is the textbook definition of a poor customer service model. How can you expect customers to be happy with a service that treats them that way?
We, at Host Merchant Services, do things differently. First of all, we aren’t going to charge you an EMV non-compliance fee ever. Secondly, when a merchant sets up an account they get an EMV capable terminal as part of our complementary security kit. We also handle your PCI compliance free of charge for you. That’s our job.
Our business model revolves around delivering a higher level of service and high customer satisfaction. That’s why we don’t believe in term agreements and cancellation fees. Our customers stay with Host Merchant Services because they are happy, not because they have to. Put us to the test! We guarantee our quote will be lower than your current statements or we will give you a $100 gift card and thank you for your time. Better Rates. Better Service. Switch to Host Merchant Services.