Industry Terms: Virtual Terminal

Posted: April 23, 2012 | Updated: November 13, 2020

This is the latest installment in The Official Merchant Services Blog’s Knowledge Base effort. Well we want to make the payment processing industry’s terms and buzzwords clear. We want to remove any and all confusion merchants might have about how the industry works. Host Merchant Services promises: the company delivers personal service and clarity. So we’re going to take some time to explain how everything works. This ongoing series is where we define industry related terms and slowly build up a knowledge base and as we get more and more of these completed, we’ll collect them in our resource archive for quick and easy access. Today’s term is:

Virtual Terminal

A Virtual Terminal is a form of secure online payment processing. Using these web-based applications to create a virtual terminal, a merchant can access over an interject connection all the needed credit card processing capabilities from any computer through a secure, password-protected login.

After logging into the environment, a merchant can manually enter credit card details and perform any credit card processing transaction that a Point-of-Sale Terminal would perform, including authorization, capture and refund.

The process looks a lot like going to a secure web site. It’s flexible and can be used from a variety of locations allowing a merchant to either replace their standard terminals or use this as an option for when they’re out in the field. Virtual Terminals are very easy to use, accessed via Secure Socket Layer Encryption (SSL), enable separate authorization and settlement transactions, connect to Address Verification System (AVS) and Card Verification Value (CVV) fraud tests and support multi-user access with multiple permissions. In short, you can run your entire payment processing protocol through a virtual terminal safely and securely.

For more information, you can review how the process works at this link.

You can also find out more about the virtual terminals Host Merchant Services offers at this link.

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