Don’t assume when running an auto repair shop that clients will start coming to you. While cars always break down and need repair, that doesn’t mean customers will flock to the first repair shops they see. They want to know which shops are the most reliable and affordable to hire. You can market your auto […]
Amazingly Effective Strategies Auto Repair Shop Merchants Can Use To Improve Marketing Read More »
Your construction or contracting business will be more successful if you plan the proper marketing and promotional efforts. You’ve got plenty of competition to work with, and there’s never a guarantee that the market will remain strong. Here are a few things you can do to boost revenue and make your construction company easier for
Essential Tips to Increase Revenue for Construction and Contracting Merchants Read More »
COVID-19 has affected restaurants harder than many other industries mainly due to the lack of cash flow. Not that restaurants aren’t making the money, they just make it differently. Most payments are electronic to avoid the risk of passing germs with cash (not necessarily because of the lower accessibility of it). That leaves restaurant owners
Tipping Goes Virtual as COVID19 Impacts US Restaurants Read More »
Choosing a merchant account can be overwhelming. With innumerable fee structures, not to mention growing varieties of payment options, a business can spend full-time hours simply keeping up with the fast pace of credit card processing trends. If you follow the advice from the steps listed below, you’ll be ahead in the merchant account game:
How to Avoid Common Mistakes When Getting a Merchant Account Read More »
The credit and debit card industry thrives on payment processors and the services they offer; unfortunately, customer service and support seem to be taking a backseat to other factors for many companies. At Host Merchant Services, we believe there is an unfortunate financial motive at play that explains why this is happening. Consolidation is one
Customer Service: A Big Challenge for Payment Processors Read More »
I just sat down at my desk and took a few moments to read Antonio Regalado’s fascinating column on E-Commerce from MIT Technology Review. I recommend it to anyone who runs a business, or really anyone who plans to buy something in the next month or two — you know, during the Holiday Shopping Season.
The Death of E-Commerce? [2023 Update] Read More »
Should Merchants Surcharge? In many states merchants have had a decision to make. Recent developments allow merchants that accept credit cards to pass card processing charges on to their customers. So should merchants surcharge their customers? First of all, in at least ten states there are laws that prevent merchants from assessing their customers a
Should Merchants Surcharge? Read More »
Visa’s New Zero Dollar Authorization Helps Merchants Keep Consumers Happy Many merchants that offer free trials and accept credit cards via the Internet, phone and fax, perform what is commonly referred to as a one dollar authorization on Visa credit cards and debit cards with the Visa logo before approving a customer for a free
Zero Dollar Authorization Read More »
Mobile Payment Processing In modern business, those businesses without a mobile device card reader are missing out on substantial income. Anyone who sells merchandise or services on site will benefit from mobile payment processing through a card reader attachment. Customers are currently paying via mobile devices at a rate of $240 billion annually, and this
About Mobile Payment Processing Read More »
For restaurant customers, credit card transactions allow you to pay for your meal easily and without much effort. You present your card to your server or cashier, who charges you accordingly. A gratuity is either added automatically, usually for large parties, or you write in how much you want to leave as a tip along
How Do Restaurant Credit Card Transactions Work? Read More »
Today, the Official Merchant Services Blog shines a light on a little known holiday that falls between Black Friday, and Cyber Monday called Small Business Saturday. Since Host Merchant Services has many small businesses in its customer base, we wanted to take a moment to spotlight this newer day of shopping focus and frenzy. This is the third year
Small Business Saturday: Nov. 24th Read More »
Certified Hosting, a leading web hosting services company, announced today a new partnership with Host Merchant Services that will enable webmasters to use merchant services with their web hosting plans. All Certified Hosting customers, including those on shared web hosting, virtual private servers (VPS hosting), and dedicated server hosting plans, are now able to apply
Host Merchant Services and Certified Hosting Announce Partnership Read More »
One constant struggle that we’ve seen with our customers is the ability to perform credit card transactions on their website. While there are plenty of credit card processing companies in the market, it always seems like you need a degree in finance in order to understand all the fees involved, not to mention the plethora of documentation to go through.
VexxHost Partnership Read More »
The Official Merchant Services Blog finishes its titanic trilogy on the affect Customer Service can have on a business. In our first blog we discussed anecdotal evidence and how it pertains to the perception of service and what can be learned from those anecdotes. In our second blog we took at look at the numbers, examining charts of
Customer Service Pitfalls Part 3 [2023 Update] Read More »
The Official Merchant Services Blog continues its epic masterpiece on the impact Customer Service can have on a business. In our previous blog we discussed anecdotal evidence and how it pertains to the perception of service and what can be learned from those anecdotes. The stories usually revolved around nightmarish tales of difficult customers and
Customer Service Pitfalls Part 2 [2023 Update] Read More »
The Official Merchant Services Blog returns to one of its favorite topics today — Customer Service. We can’t stress enough how important customer service is to every aspect of this industry. So we’re going to do a multi-part epic underscoring the value customer service has to your business. This is drawn on the foundation of
Customer Service Pitfalls Part 1 Read More »
In what will likely be the last blog of 2011, The Official Merchant Services Blog is going right back to the basics. We’re going to give our readers a recap of a story that’s been the buzz of the internet for the past couple of days and which illustrates why customer service is so very
Customer Service: A Cautionary Tale [2023 Update] Read More »
Today The Official Merchant Services Blog continues its special two-part series on Customer Service. We can’t stress enough how essential it is to focus on Customer Service –– especially now during the holiday shopping season when your business may be barraged with a lot more customers who have a lot more questions. Yesterday, we shared with you
Customer Service: Help Desk Stress Test Read More »