Today The Official Merchant Services Blog begins a special two-part series on Customer Service. A previous blog focused on how important Customer Service is for a business during the holiday shopping season. We are currently in the midst of one of the busiest holiday shopping seasons on record, according to the early sales data that […]
Customer Service: Tips From a Friend [2023 Update] Read More »
The Official Merchant Services Blog switches its focus today back to e-commerce. After the boom in mobile phone usage this past weekend from Black Friday on through Cyber Monday, it’s becoming increasingly clear that smartphones and mobile internet users are becoming very important parts of the e-commerce industry. As such, businesses that utilize e-commerce need
Customized E-Commerce Read More »
As a merchant, things should be off and running for you right now. Black Friday has come and gone. Small Business Saturday has burned brightly. And Cyber Monday has counted its clicks. Holiday Shopping Season 2011 is officially underway no matter what metric you use to note the start. The Official Merchant Services Blog is
Merchant Tips to Keep Business Booming [2023 Update] Read More »
Today is Cyber Monday. And The Official Merchant Services Blog has been running a series on the Holiday Shopping Season that has basically been building up to today. Previous blog posts predicted that Online Shopping was beginning to really bit into Black Friday sales and that a general shift in consumer shopping habits was taking
E-Commerce: Cyber Monday [2023 Update] Read More »
Let the shopping season begin! Black Friday is here, and the traditional marker for holiday shopping is off to an unusual start for 2011. The Official Merchant Services Blog is taking today’s blog entry to give you a bit of a roundup on the event. It Started Early The first sign that this year’s Black
Merchant Services: Black Friday is Here Read More »
As we close in on the Holiday Shopping Season, customer service becomes more and more important. That’s not to say customer service was unimportant prior to now; it’s just that most businesses –– e-commerce ventures as well as brick and mortar stores –– see a large increase in consumer activity during the Holiday Shopping Season.
Superior Customer Service Read More »
The Official Merchant Services Blog functions on the logical premise that our readers are interested in the topics we cover, most notably merchant services. We strive to bring you useful news, tips, and insight that can help you as both a merchant and a consumer. That means that sometimes we delve into complex topics, like
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The Official Merchant Services Blog would like to wish everyone a very happy Halloween. As we speed our way into the last stretch of 2011, the holidays are going to zoom into view. Holiday shopping season officially tends to start on Black Friday. But in recent years, the boom in online shopping has holiday shoppers
Getting Ready for Holiday Shopping Read More »