Restaurants have specific and strict demands of their point-of-sale systems. Working in a time- and accuracy-sensitive environment means depending on systems that can reliably handle lots of data. Mobile POS systems are an emerging trend in the restaurant industry, and they’re taking some of the pressure off restaurant staff by streamlining the ordering and processing operations. Because they’re flexible and scalable, mPOS solutions offer a great starting point for restaurants; they balance between power, usability, and connectivity.
What restaurants need from their POS systems
In the high-pressure restaurant environment, waitstaff depend on their POS systems for accuracy, reliability, and flexibility. Restaurant POS systems need to be able to handle everything from customized menu items, split checks, and seating order to print-to-kitchen functionality. The faster and more reliably the POS system can process input, the faster your service, the happier your customers, and the greater your throughput.
How does mPOS work in restaurants?
mPOS systems, and especially tablet-based systems, are breaking into the restaurant scene because they offer a compact, flexible, and powerful solution to waitstaff.
First, most waitstaff will be familiar with tablet or smartphone-based systems because the technology is so prevalent in society today. Familiarity means easier and faster training; waitstaff can be trained to use a mobile POS system in a fraction of the time it would take for them to be trained on any traditional POS system.
mPOS tablets allow waiters and waitresses to bring the POS tableside. They can easily bring a tablet with them on rounds so that they can place orders directly from the table. This improves speed and accuracy, and it also leaves a great impression on the customers. Notes and special requests are no longer lost in transit between the table and the POS.
Mobile POS devices can also be networked to peripheral equipment such as receipt printers and kitchen printers or displays, allowing seamless communication between the front and back of house.
When it comes time to pay, waitstaff can once again use tableside POS service to handle the payment at the customers’ side. This eliminates the hassle of bringing a card (or multiple cards) to a central POS location and then back to the table again. Instead, swiper-equipped mPOS systems can accept and process transactions anywhere in the restaurant.
Tablets are also much cheaper than traditional POS systems. Most tablets cost between $100-500, while traditional POS systems cost many thousands of dollars per station. Because they’re cheap and compact, a restaurant can easily scale according to its needs; cost is no longer a prohibitive factor that denies businesses badly needed additional POS stations.
Interested in POS Systems?
HMS offers POS systems with these features and more as part of our credit card processing program. We supply the tools your business needs to reach its potential. Contact a sales representative for more information: