PCI and the Data Breach

PCI and the Data Breach

  • On April 5, 2012
Today The Official Merchant Services Blog continues looking at the bigger picture of the impact from the Global Payments Data Breach — specifically looking at the affect it’s going to have on PCI DSS as well as a little foray into State Security Breach Notification Laws. You’ll remember yesterday we highlighted some of the criticisms found in […]
Read More
Data Breach Consequences

Data Breach Consequences

  • On April 4, 2012
Today The Official Merchant Services Blog is going to delve into the bigger picture of the impact that the Global Payments Data Breach is going to have on the payment processing industry. Obviously this news is going to have a huge impact on Global Payments itself. The company faces a big penalty after Visa dropped […]
Read More
More on the Data Breach

More on the Data Breach

  • On April 3, 2012
Following up on our continuing and extensive coverage of the Global Payments Data Breach, The Official Merchant Services Blog has some new tidbits to report from the man who initially broke the story — Brian Krebs. Krebs felt he needed to respond to the Global Payments conference call delivered by company chairman and top executive […]
Read More
Global Payments Data Breach

Global Payments Data Breach

  • On April 2, 2012
The Official Merchant Services Blog tackles the big news in the payment processing industry today: The Global Payments Data breach. The news of this data breach hit on Friday and the weekend has seen some wild speculation tossed about. At first there were reports that a mere 50,000 cards were compromised. Then the media upped […]
Read More
Focus on E-Commerce

Focus on E-Commerce

  • On March 30, 2012
Host Merchant Services is stepping up its game in terms of E-Commerce, and The Official Merchant Services Blog has the scoop. HMS, the premier provider of payment processing and e-commerce services for small and medium businesses has an edge in terms of E-Commerce. The company was founded by CEO Lou Honick, who previously spent 11 years […]
Read More
Payfox for Android Coming Soon

Payfox for Android Coming Soon

  • On March 27, 2012
On February 28, 2012 Host Merchant Services teased through its Facebook Page that it would have big news regarding HMS and Mobile Payments in March. The Official Merchant Services Blog is here to give you that big news. Sort of. The news is that Payfox will be usable for Android phones as well as the […]
Read More

Discount Fees Debated

  • On March 23, 2012
The Debate over Discount Fees Hinges on the Costs for Unsecured Credit Tom Cleveland, March 22, 2012 The debate over the proper level of merchant discount fees rages on with legal arguments and proceedings plodding along, possibly for years to come.  One benefit of the latest struggle against bankers keeping their “hand” in the merchant […]
Read More
Customer Service Pitfalls Part 3

Customer Service Pitfalls Part 3

  • On March 20, 2012
The Official Merchant Services Blog finishes its titanic trilogy on the affect Customer Service can have on a business. In our first blog we discussed anecdotal evidence and how it pertains to the perception of service and what can be learned from those anecdotes. In our second blog we took at look at the numbers, examining charts of […]
Read More
Customer Service Pitfalls Part 2

Customer Service Pitfalls Part 2

  • On March 16, 2012
The Official Merchant Services Blog continues its epic masterpiece on the impact Customer Service can have on a business. In our previous blog we discussed anecdotal evidence and how it pertains to the perception of service and what can be learned from those anecdotes. The stories usually revolved around nightmarish tales of difficult customers and […]
Read More
Customer Service Pitfalls Part 1

Customer Service Pitfalls Part 1

  • On March 14, 2012
The Official Merchant Services Blog returns to one of its favorite topics today — Customer Service. We can’t stress enough how important customer service is to every aspect of this industry. So we’re going to do a multi-part epic underscoring the value customer service has to your business. This is drawn on the foundation of […]
Read More