A Comprehensive Review of Jobber 2025

For those of you operating a service-based business, being organized is crucial. That’s where Jobber steps in. It is a great software solution, and it can help you a lot in your day-to-day operations. In this Jobber 2025 review, we take a look at how the platform has advanced to accommodate the growing demands of today’s service business.

Jobber keeps everything under one roof, from managing appointments and dispatching teams to automating invoicing & collecting payments. The 2025 model offers numerous performance improvements, a more refined dashboard, and streamlined accessibility on mobile devices. These changes will eliminate hours of manual work, empowering business owners to concentrate more on customer satisfaction and growth.

This Jobber review also covers how the software helps more than 50 different industries, from landscaping and HVAC to cleaning and pest control. It works seamlessly with QuickBooks, Stripe, Mailchimp, and more to keep departments running smoothly. Jobber’s customer support has also seen a boost, offering live chat, phone, and email assistance.

Whether you’re a solo entrepreneur or manage a growing team, Jobber 2025 offers practical solutions to stay on track. Read on for a deeper dive into its features, pros, cons, and pricing to see if it’s the right fit for your business.

Jobber Review 2025

Image source

Let us start the review of Jobber 2025 with a detailed overview. So Jobber is a cloud-based field service management software solution designed to help small and mid-sized service businesses operate more efficiently. Whether your business is landscaping, cleaning, HVAC, or contracting, Jobber helps you manage your team, schedule jobs, and provide stellar customer service through the dashboard or mobile app.

The platform offers meeting & dispatching, expense tracking, CRM, invoicing, and online booking all in one place. User-friendly features include a self-service client hub, automated emails, client reminders, and professional quoting capabilities that save users time and create efficiencies.

With AI-powered tools like Jobber Copilot, users get intelligent business coaching tailored to their unique workflows. Management can build the business whilst delivering a seamless client experience. The built-in marketing suite helps engage customers through automated campaigns, referrals, and review requests.

From tracking jobs to following up, Jobber has every step of the service process covered. It features secure payments through Stripe and PayPal, customizable forms, and extensive reporting. The Jobber app for iOS and Android also provides robust team and recurring job management and enables invoicing to be sent out on the go in a professional format.

It has programs like Jobber Blueprint and community resources that make it more than software. Rather, it’s a partner in your business growth.

Jobber Use Cases

Image source

Jobber is an all-in-one field service management solution that allows small and mid-sized service businesses to organize, automate, and grow their operations. Jobber offers helpful tools for managing jobs end-to-end whether your operation is a landscaping company, cleaning service, HVAC provider, or contracting firm.

In essence, Jobber helps to manage the scheduling of jobs, dispatching teams, sending quotes, tracking time, and invoicing clients—all from a single platform. With its cloud-based system, business owners and teams can access their schedules, job details, and customer information from anywhere using a mobile device or desktop.

It is also helpful for client management. Moreover, it centralizes customer details, job histories, and communications. It helps teams streamline the process to provide a personalized customer experience. Tools like a client hub enable customers to view quotes, pay invoices, and book services online—streamlining communications and freeing up precious time.

Jobber also helps automate routine tasks. Be it sending appointment reminders or creating recurring invoices, it reduces manual labor and boosts productivity. There are even AI-based features such as Jobber Copilot, which provides smart suggestions to help improve operations and better serve clients.

Jobber is also a popular tool for collecting payments, with integrations for Stripe and PayPal for online credit card processing. It guarantees fast payments and a convenient billing experience.

Finally, Jobber is for business insights and marketing. It provides detailed reports on revenue, job progress, and team performance. Its built-in marketing tools assist you in attracting new clients through email campaigns, review requests, and referral tracking.

In short, Jobber helps to streamline service business management, increase productivity, enhance client satisfaction and fuel growth all from a single, user-friendly platform. So this portion of the review of Jobber 2025 covers the use cases. Now let’s move to other important aspects of Jobber.

Jobber Security Features

Keeping your business and customer information safe is top of mind, which is why Jobber is built with strong security features. Jobber is powered by advanced technology to move with peace of mind in a connected world; from data encryption and access controls, to ensure service-based businesses operate in a secure digital environment.

Encryption

Jobber encrypts any data sent between your device and Jobber’s servers by utilizing Transport Layer Security (TLS). This ensures that all communication, including client data, job notes, and payment information, is secure against interception or unauthorized access.

Two-factor authentication (2FA)

For an additional layer of security, Jobber enables two-factor authentication — a feature additional to Jobber Payments. If this is enabled, the users need to provide a unique verification code along with their password. This security measure can thwart unauthorized logins, especially if someone tries to access your account from an unknown device or location.

Secure Data Storage

All the business and customer data is hosted securely on Amazon Web Services (AWS). AWS boasts world-class infrastructure and adheres to strict security protocols, including firewalls, redundant data, and regular security audits. This not only keeps your data safe, but ensures that it is backed up and easily accessible.

Access Controls and Permissions

With Jobber, you have complete power over access to your account. You can set users to certain roles and restrict access to sensitive locations such as payment information, client data, or job reports with customizable user permissions. This makes sure that sensitive data is only visible to the parameter who is responsible here.

Compliance

Though Jobber does not claim full compliance with regulations such as GDPR or HIPAA, it does practice data protection best practices to help businesses operate securely. For users working in regulated industries, separate evaluation of compliance needs may be required.

All in all, Jobber’s security measures, which include TLS encryption, hosting on secure AWS servers, and role-based access, provide peace of mind. You’ll be able to focus on running your business, and let Jobber take care of keeping your data safe.

Jobber Reporting & Analytics

Jobber provides robust reporting and analytics tools designed to help service businesses make informed decisions. With over 20 built-in reports, users gain valuable insights across financials, operations, and customer engagement. These reports are accessible via both desktop and mobile platforms, offering flexibility for on-the-go business monitoring.

Financial Reports

Jobber’s financial reports cover everything from invoice statuses and payment logs to revenue trends and outstanding balances. These insights help business owners manage cash flow, track profitability, and plan ahead with greater accuracy.

Work Reports

Operational efficiency is made easier with detailed work reports. These include data on job completions, visit history, service delivery metrics, and time tracking. Such reports allow managers to spot inefficiencies, monitor performance, and optimize scheduling and dispatch.

Client Reports

Jobber also offers reports focused on customer relationships. These client reports track communication history, client engagement levels, and follow-up opportunities. Businesses can use this data to improve customer retention and identify upselling potential.

Legacy report formats remain accessible, which shows Jobber’s commitment to user preferences. This feature benefits long-time users who are more comfortable with the original layouts and workflows.

Users can customize reports by selecting specific date ranges and choosing only the data columns they want to view. The “Receive Excel copy” feature is particularly useful for sharing insights with accountants, managers, or partners. However, some limitations exist—certain reports, like Taxation and GPS Waypoint reports, are not exportable, which can be inconvenient for businesses needing complete data sets.

For franchise or multi-location businesses, Jobber allows data exports from linked accounts into a single spreadsheet. However, the 90-day data export limit can be restrictive, especially for companies looking to analyze longer trends.

Currently, Jobber does not offer AI-powered analytics. While AI features are said to be in development, the existing reports rely on manual interpretation. This means users won’t yet benefit from predictive insights or automated trend analysis, but they can still access reliable, actionable data.

Jobber Pricing Plans

Image source

Jobber has four pricing plans (Core, Connect, Grow, and) designed for businesses of all sizes and stages of growth.

Core plan – $39/month billed annually

Geared for solo users, the Core plan features the tools needed to get up and running, such as job scheduling, automatic reminders for clients, custom job forms, and GPS tracking, creating a strong scaffold for service pros.

Connect Plan – From $169/month (annual billing, 5 users max)

Designed for small teams, Connect unlocks features such as QuickBooks integration, team management, and automated workflows to improve coordination and efficiency.

Grow Plan – From $349 per month (billed annually, up to10 users)

Designed for scaling businesses, Grow features all the benefits included in Core and Connect, alongside marketing automation, client follow-ups, and advanced reporting to help increase growth and retention.

Plus Plan – $599/month (billed monthly, for 15 users max)

Plus is the most feature-rich tier, containing all core functionality with premium support, this enterprise-grade plan allows for greater efficiencies to be found when getting more substantial teams involved and feeling the profit! If you want flexibility, priority support, and high-tier performance, this plan is perfect for you, and guard care of the business.

Jobber Pros and Cons Based on User Feedback

Now the most important part of the review of Jobber is the pros and cons. To understand what users value most—and where they encounter challenges—our team analyzed recurring themes from verified user reviews. Here’s a summary of the most frequently mentioned pros and cons associated with using Jobber.

Pros Highlighted by Users

Ongoing Feature Enhancements

Jobber’s commitment to continuous improvement is well-appreciated by many users. According to the changing business requirements, and with the continuous updating of new features, the overall functionality and convenience of the platform is exponentially increasing.

Good Tools For Organizing The Team

Jobber is frequently cited as a solution for helping businesses stay organized. Its job scheduling, team member tracking, and real-time update features remove manual paperwork and coordinate the field team efficiently.

Optimized Operational Efficiency

A lot of users say they’re much more efficient using Jobber. Automated workflows and access to real-time data minimize time spent on admin work so teams can focus on delivering services.

Support for Business Growth

Jobber provides operational tools to small and growing businesses. To boost the scale without compromising on excellence in service, the platform minimizes routine tasks and saves leadership time.

Effective Employee Management

Jobber offers time tracking, task delegation, and workforce visibility tools. Doing so helps business owners manage their teams better and ensure accountability across the business operations.

Cons Noted by Users

Challenges with Payment Processing

Some users report difficulties with recurring payments, refunds, and prepayment handling. Confusing policies and transaction fees can cause frustration during billing and collections.

Limited Financial Accounting Capabilities

Some users consider Jobber’s accounting features basic. Some users who want help with accounting might find that integrations with financial reporting tools and other platforms do not satisfy their needs completely.

Issues with Calendar Scheduling

Some users think the scheduling system is not as intuitive as could be, especially on mobile devices. Syncing and viewing calendars may not always be a flawless issue affecting appointment management.

Email Communication Limitations

Some businesses regard the email features as limiting. Users describe struggles with automated messages, forwarding clients, and marketing emails impacting workflow communications.

Conclusion

Jobber is a reputable player in the field service management space, designed to help service-based businesses get back on the right track. From job scheduling and client management to invoicing and payments, it provides a consolidated solution that enables teams to work smarter and faster. Having garnered a solid 4.5-star rating on Capterra, Jobber also earns inclusion on Capterra’s Shortlists of top field service and scheduling software.

Its intuitive interface, automated workflows, and seamless QuickBooks integration are all consistently praised by users. Such features are basically aimed to help businesses improve efficiency, strengthen customer interaction, and lessen manual workload. Although a few reviewers indicate limitations in reporting customization and mention that pricing might be a concern for very small teams, overall feedback is overwhelmingly positive.

Whether you are a landscaper, cleaning professional, electrician, or plumber, you need tools to help you organize day-to-day operations, deliver better service to your clients, and grow your business with confidence. With this review of Jobber, we hope you can make a better decision!

Frequently Asked Questions