Dejavoo Z8 Quick Reference Guide

Dejavoo Z8

How To Run a Transaction on a Dejavoo Z8

How To Run a Chip Credit Sale on a Dejavoo Z8

1. Input the SALE AMOUNT and press OK. 

2. Tap (contactless only) or insert chip card. 

3. If prompted, confirm the SALE AMOUNT by pressing F2 (YES) or F4 (NO). Conditional on the terminal’s configuration. 

4. The transaction is processed. Sales receipts will print on your Dejavoo Z8 with details of the transaction.

Manually Entered Credit Sales

1. Input the SALE AMOUNT and press OK. 

2. Manually input card #. 

3. Follow the CNP prompts (input exp. date, ZIP code etc). Conditional on the terminal’s configuration. 

4. The transaction is processed. Sales receipts will print with details of the transaction.

How To Run a Debit Sale on a Dejavoo Z8

1. Use the $ arrow key to select DEBIT on your terminal home screen and press OK. 

2. Press the OK key to select SALE.  

3. Input the SALE AMOUNT and press OK. 

4. Tap (contactless only), swipe or insert chip card. 

5. If prompted, confirm the SALE AMOUNT by pressing F2 (YES) or F4 (NO). Conditional on the terminal’s configuration. 

6. Cardholder inputs PIN on terminal PIN Pad or external PIN Pad and presses OK. 

7. The transaction is processed. Sales receipts will print on your Dejavoo Z8 with details of the transaction.

How To Void a Transaction on a Dejavoo Z8

How To Void a Card Present Credit Transaction with a Dejavoo Z8

1. From your terminal home screen, press the YELLOW BACK key until VOID appears.  

2. Input VOID AMOUNT and press OK. 

3. Confirm void amount by pressing F2 (YES) or F4 (CANCEL). 

4. If prompted, input Manager Password (1234 default). 

5. Tap (contactless only), insert, swipe or manually enter card #. 

6. Confirm void amount by pressing F2 (YES) or F4 (NO). 

7. The transaction is processed. Void receipts will print on your Dejavoo Z8 with details of the transaction.

How To Void a Card Not Present Credit Transaction with a Dejavoo Z8

1. From the idle prompt, press F1 to access the SERVICES menu.   

2. Use the UP AND DOWN arrow keys to highlight FAVORITES and press OK. 

3. Use the UP AND DOWN arrow keys to highlight VOID CR/DB TRANS and press OK. 

4. Use the UP AND DOWN arrow keys to select BY TRANSACTION # and press OK. 

5. Input TRANSACTION # to be voided and press OK. 

6. If prompted, confirm the VOID AMOUNT by pressing F2 (YES) or F4 (NO). Conditional on the terminal’s configuration. 

7. If prompted, input Manager Password (1234 default). 

8. The void is processed. Void receipts will print on your Dejavoo Z8 with details of the transaction.

How To Process a Return on a Dejavoo Z8

How To Run a Credit Card Return on your Dejavoo Z8

1. From your terminal home screen, press the YELLOW BACK  key until RETURN appears.   

2. Input the RETURN AMOUNT and press OK. 

3. Confirm the return amount by pressing F2 (YES) or F4 (CANCEL). 

4. If prompted input Manager Password (1234 default). 

5. Tap (contactless only), insert, swipe or manually enter card #. 

6. The transaction is processed. Return receipts will print on your Dejavoo Z8 with details of the transaction. 

How To Settle Your Current Batch on a Dejavoo Z8

1. From the idle prompt, press F1 to access the SERVICES menu.   

2. Use the UP AND DOWN arrow keys to highlight SETTLEMENT and press OK.  

3. Use the UP AND DOWN arrow keys to highlight SETTLE DAILY BATCH and press OK. 

4. If prompted, input Manager Password (1234 default). 

5. Terminal communicates with the host. 

6. Settlement Report prints on your Dejavoo Z8.

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