How To Run a Transaction
Chip Credit Sale
1. Input the SALE AMOUNT and press OK.
2. Tap (contactless only) or insert chip card.
3. If prompted, confirm the SALE AMOUNT by pressing F2 (YES) or F4 (NO). Conditional on the terminal’s configuration.
4. The transaction is processed. Sales receipts will print with details of the transaction.
Manually Entered Credit Sales
1. Input the SALE AMOUNT and press OK.
2. Manually input card #.
3. Follow the CNP prompts (input exp. date, ZIP code etc). Conditional on the terminal’s configuration.
4. The transaction is processed. Sales receipts will print with details of the transaction.
Debit Sale
1. Use the $ arrow key to select DEBIT on your terminal home screen and press OK.
2. Press the OK key to select SALE.
3. Input the SALE AMOUNT and press OK.
4. Tap (contactless only), swipe or insert chip card.
5. If prompted, confirm the SALE AMOUNT by pressing F2 (YES) or F4 (NO). Conditional on the terminal’s configuration.
6. Cardholder inputs PIN on terminal PIN Pad or external PIN Pad and presses OK.
7. The transaction is processed. Sales receipts will print with details of the transaction.
How To Void a Transaction
Void Credit Transaction (Card Present)
1. From your terminal home screen, press the YELLOW BACK key until VOID appears.
2. Input VOID AMOUNT and press OK.
3. Confirm void amount by pressing F2 (YES) or F4 (CANCEL).
4. If prompted, input Manager Password (1234 default).
5. Tap (contactless only), insert, swipe or manually enter card #.
6. Confirm void amount by pressing F2 (YES) or F4 (NO).
7. The transaction is processed. Void receipts will print with details of the transaction.
Void Credit Transaction (Card Not Present)
1. From the idle prompt, press F1 to access the SERVICES menu.
2. Use the UP AND DOWN arrow keys to highlight FAVORITES and press OK.
3. Use the UP AND DOWN arrow keys to highlight VOID CR/DB TRANS and press OK.
4. Use the UP AND DOWN arrow keys to select BY TRANSACTION # and press OK.
5. Input TRANSACTION # to be voided and press OK.
6. If prompted, confirm the VOID AMOUNT by pressing F2 (YES) or F4 (NO). Conditional on the terminal’s configuration.
7. If prompted, input Manager Password (1234 default).
8. The void is processed. Void receipts will print with details of the transaction.
How To Return a Transaction
Credit Card Return
1. From your terminal home screen, press the YELLOW BACK key until RETURN appears.
2. Input the RETURN AMOUNT and press OK.
3. Confirm the return amount by pressing F2 (YES) or F4 (CANCEL).
4. If prompted input Manager Password (1234 default).
5. Tap (contactless only), insert, swipe or manually enter card #.
6. The transaction is processed. Return receipts will print with details of the transaction.
How To Settle Your Current Batch
1. From the idle prompt, press F1 to access the SERVICES menu.
2. Use the UP AND DOWN arrow keys to highlight SETTLEMENT and press OK.
3. Use the UP AND DOWN arrow keys to highlight SETTLE DAILY BATCH and press OK.
4. If prompted, input Manager Password (1234 default).
5. Terminal communicates with the host.
6. Settlement Report prints.