How To Process a Transaction
Chip Credit Sale
1. Tap on the CREDIT icon on your terminal home screen.
2. Tap on the SALE icon.
3. Input CLERK ID# and press OK. Conditional on the terminal’s configuration.
4. Input the SALE AMOUNT and press OK.
5. Tap (contactless only) or insert chip card.
6. If prompted, confirm the sale amount by tapping OK or NO. Conditional on the terminal’s configuration.
7. The transaction is processed. Sales receipts will print with details of the transaction.
Debit Sale
1. Tap on the DEBIT icon on your terminal home screen.
2. Tap on the SALE icon.
3. Input CLERK ID# and press OK. Conditional on the terminal’s configuration.
4. Input the SALE AMOUNT and press OK.
5. Tap (contactless only) or insert chip card.
6. If prompted, confirm the sale amount by tapping OK or NO. Conditional on the terminal’s configuration.
7. Customer enters PIN on encrypted terminal PIN Pad or encrypted external PIN Pad and presses OK.
8. The transaction is processed. Sales receipts will print with details of the transaction.
Manually Entered Sale
1. Tap on the CREDIT icon on your terminal home screen.
2. Tap on the SALE icon.
3. Input CLERK ID# and press OK. Conditional on the terminal’s configuration.
4. Input the SALE AMOUNT and press OK.
5. Manually input CARD #. 6. Follow the CNP prompts (input exp. date, ZIP code etc). Conditional on the terminal’s configuration.
7. The transaction is processed. Sales receipts will print with details of the transaction.
How To Run a Refund
1. Tap on the CREDIT icon on your terminal home screen.
2. Tap on the RETURN icon.
3. Input the RETURN AMOUNT and press OK.
4. If prompted, confirm the return amount by tapping OK or NO. Conditional on the terminal’s configuration.
5. If prompted, input MANAGER PASSWORD (default password is 1234).
6. Tap (contactless only) or insert chip card.
7. The transaction is processed. Return receipts will print with details of the transaction.
How To Void a Transaction
Card Present
1. Tap on the CREDIT icon on your terminal home screen.
2. Tap on the VOID icon.
3. Input the VOID AMOUNT and press OK.
4. If prompted, confirm the void amount by tapping OK or NO. Conditional on the terminal’s configuration.
5. If prompted, input MANAGER PASSWORD (default password is 1234).
6. Tap (contactless only) or insert chip card.
7. Enter the void transaction # and press OK.
8. The transaction is processed. Void receipts will print with details of the transaction.
Card Not Present
1. From the idle prompt, tap the STAR icon to access the FAVORITES menu.
2. Tap VOID TRANSACTION.
3. If prompted, input Manager Password (1234 default).
4. Tap BY TRANSACTION #.
5. Input TRANSACTION # to be voided and press OK.
6. Confirm the void transaction by tapping SELECT.
7. If prompted, confirm the void amount by tapping OK or CANCEL. Conditional on the terminal’s configuration.
8. If prompted, input Manager Password (1234 default).
9. The void is processed. Void receipts will print with details of the transaction.
Edit Tips By Transaction Number
1. From the idle prompt, tap the STAR icon to access the FAVORITES menu.
2. Tap EDIT TIP.
3. If prompted, input Manager Password (1234 default).
4. Tap ALL.
5. Tap TRANSACTION #.
6. Input TRANSACTION # and press OK.
7. Transaction amount appears, input TIP AMOUNT and press OK.
8. If prompted, confirm the tip amount by tapping YES or NO. Conditional on the terminal’s configuration.
9. Repeat steps 5 and 6 as needed.
10. After all desired tips have been adjusted, press the BACK key continually to return to the homescreen.
How To Settle Your Current Batch
1. From the idle prompt, tap the STAR icon to access the FAVORITES menu.
2. Tap SETTLE DAILY BATCH.
3. If prompted, input Manager Password (1234 default).
4. Terminal communicates with the host.
5. Settlement Report prints.