Converge (VirtualMerchant) Gateway Review and Profile

If your business operates online, you need a payment gateway. Converge, which was previously VirtualMerchant, offers some great features at competitive prices. Here’s everything you should know about the service to see if it’s right for your business.

What is Converge?

Converge offers competitive prices and a whole host of integrations that make it a great gateway for businesses of all types. The cloud-based program allows business owners to accept payments online, over the phone, or even in-person.

You can accept credit cards, debit cards, ACH payments, and gift cards with Converge. The program is fully hosted, which means you get everything you need from them, which reduces most security risks that evolve when you have multiple parties involved in the transaction.

You can add a ‘buy button’ directly to your website so your customers don’t have to leave your site, risking shopping cart abandonment.

What are the Features?

Hosted Payments Page

This is probably the most important feature. All customer information is collected and stored on Converge’s servers. This reduces the risk of a business getting hacked and risking the customers’ information and it also reassures customers when they can check out right on your website.

Many Payment Options

With Converge, you can accept payments online, in-person, over the phone, or on-the-go. The virtual terminal allows you to enter payment information for phone and mail orders or to swipe a customer’s card if they are in-person.

The Converge mobile app also makes it easy to accept payments on the go. This is great for merchants that travel to shows, to customers’ homes, or even around the store and need a mobile option.

Robust Reporting

Converge offers a wide range of reporting options and they store your data for up to 1 year on their servers. You can export the data, downloading it for your own use and manipulating it how you want to help you make more business decisions.

High Level of Security

Security is of utmost importance when you collect credit card information and Converge makes it easy.

They use CVV to reduce the risk of using a stolen credit card number as well as AVS to verify the provided address for the order is also the address on file with the credit card company.

In addition, they use Visa and Mastercard 3D Secure Authentication that only allows users with the secure code sent by Visa or Mastercard to use the card. This reduces the risk of fraudulent use of the credit card.

Many Accessory Options

Accessories are often the key to a successful gateway. If you want to do more than accept payments online, Converge offers the following:

  • Card swipers
  • Thermal printers
  • Pin pads
  • Check scanners

Final Thoughts

If you’re looking for a payment gateway that’s versatile, secure, and able to handle just about any transaction you could have, Converge can be a great option. They offer competitive pricing, transparent contracts, and the ability to serve your business no matter how you collect payments.

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