Top 8 Restaurant POS Software

Top 8 Restaurant POS Software in 2024

You’re not alone if you’ve been looking for the best restaurant Point of Sale systems. With so many options available, it can be challenging to determine which system best meets your restaurant’s requirements. In this article, we have reviewed and summarized some of the leading restaurant POS software. Each system meets modern dining establishments’ unique challenges and needs. Stop your search here and find the right POS software with our list of top recommendations.

What Is Restaurant POS Software?

Restaurant POS software is a digital management tool streamlining a restaurant’s ordering and billing processes by automating several tasks. This software facilitates precise order entry, bill calculation, and invoice generation. It also supports multiple payment methods, greatly improving efficiency and customer satisfaction.

Additionally, features such as inventory management and reporting enhance the overall management of restaurant operations.

Key Considerations for Selecting Restaurant Point of Sale Systems

Selecting an ideal POS system for your restaurant involves careful consideration of various options available in the market. Choosing a system that aligns well with your specific operational needs is essential.

Essential factors to evaluate before purchasing a pos system in 2023:

1. Inventory Tracking

A crucial feature to look for in a POS system is inventory tracking. This functionality helps manage stock levels efficiently, preventing overordering and reducing waste. It aids in cost control by monitoring product usage and highlighting potential overspending. Some systems also include recipe costing tools, essential for pricing your dishes correctly and managing food costs effectively.

2. Supply Chain Management

Effective supply chain management in a POS system ensures that your restaurant always has the necessary supplies. This feature allows for monitoring orders and evaluating vendors to secure the best prices, streamlining operations and saving costs.

3. Customer Data Management

Opt for a POS system that offers comprehensive customer data management. This lets you maintain detailed records of customer orders, preferences, and contact details, enhancing service quality and fostering customer loyalty. Efficient data management enables quicker, more informed business decisions through easy access to consolidated customer information.

4. Table Reservation

A table reservation feature is beneficial for optimizing seating arrangements and managing reservations effectively, helping to avoid overbooking. This tool also enhances customer service by enabling follow-ups with guests to ensure satisfaction and improve overall dining experience management.

5. Insightful Reporting

Choose a POS system that provides extensive reporting capabilities. Access to detailed reports on sales patterns, busy periods, and customer trends is invaluable. These insights help make informed decisions regarding staffing, inventory, and overall strategy, giving your business a competitive edge.

Selecting a POS system that integrates these features can significantly improve the efficiency and profitability of your restaurant.

Hand-Picked Restaurant POS Software in 2024

1. Clover

clover

Clover provides a robust POS system with features designed to serve various businesses, such as restaurants, retail outlets, and professional services. This platform merges payment processing with comprehensive business management tools, including inventory control and customer interaction capabilities. It is particularly effective for businesses that conduct most transactions face-to-face, offering various hardware and software options to enhance operational efficiency.

The system accommodates different hardware setups, from portable devices to extensive countertop models, and is suitable for small and large businesses. It includes essential functionalities like real-time analytics, workforce management, and inventory monitoring and accepts various payment types, including debit and credit cards. The hardware and software provided by Clover can be tailored to meet specific business requirements, allowing owners to choose the most fitting options for their operations.

Key Features of Clover:
  • Sales Features: Clover processes various payment types, including debit and credit cards, checks, and cash. It accommodates contactless transactions via mobile wallets such as Google Pay, Samsung Pay, and Apple Pay. Additionally, Clover introduces specialized apps like Cash Track and Cash Log to monitor cash transactions precisely.
  • Online Ordering:  Clover’s Online Ordering system enables businesses to take orders from afar, broadening their market presence. It’s important to note that Clover imposes a higher transaction fee for online orders than physical store transactions. However, its e-commerce functionalities are less extensive than those on platforms like Shopify.
  • Staff Management: Clover offers a robust suite of tools for managing staff, which includes features for payroll processing, scheduling, and training programs. The platform centralizes employee management through its dashboard and supports customized access permissions based on employee roles.
  • Inventory Management: Shopventory, an app integrated with Clover, streamlines inventory management by supporting bulk edits and identifying sales trends. This tool is especially useful for tracking perishable goods because it monitors expiration dates.
  • Customer Loyalty: Clover excels in customer relationship management by allowing businesses to tailor offers and communicate directly with customers. Unlike some competitors, Clover automatically generates customer profiles at no additional cost.
  • Table Management: Clover offers versatile table management options, with customizable floor plans ideal for full-service restaurants. The system supports flexible seating arrangements and integrates mobile order-taking, compatible with devices like the Clover Mini.
  • Training and Support: For newcomers, Clover collaborates with SMB CompuCom to provide professional on-site installation and training, ensuring a seamless introduction to using the system.
Pricing of Clover

Pricing for subscriptions starts at $14.95 monthly, with additional costs for hardware based on the setup chosen. The software fees vary, beginning at $0 for the Clover Go Payments plan and escalating up to $129.85 for the most comprehensive Full-Service Dining Advanced plan. Different plans cater to various business needs, including retail, personal and professional services, and dining sectors, with tailored features for each.

On the hardware side, prices range from $49 for a basic Clover Go card reader to $2,499 plus a monthly fee for a self-ordering kiosk. The cost for mobile and stationary POS systems varies, with options like the Clover Flex mobile POS priced at $599 and the Clover Station Duo at $1,799.

Payment processing fees also vary, starting at 2.3% plus an additional $0.10 per in-person transaction for most plans. Higher fees apply for other specific plans and transaction types, such as 3.5% plus an extra $0.10 for online or keyed-in transactions, reflecting the varied use cases and hardware configurations.

2. Square

square

Square offers a comprehensive restaurant POS system that seamlessly integrates the front and back of the house with the administrative office. It provides restaurant-specific features at a competitive price, making it a popular choice among POS systems. The Square POS system includes advanced functionalities like floor plan customization, automated restock scheduling, menu management, and integrated payment solutions. It also features a well-stocked app store with various useful add-ons tailored for restaurants.

Its extensive payment capabilities include using an iOS camera for customer identification through QR codes or barcode scanning. The Square Dashboard acts as your restaurant’s online control center, allowing you to add new locations, employees, and inventory with ease.

The POS hardware is versatile, supporting all necessary payment processing activities. Users can also transform their iPad into the central device for the Square POS system. Setting up is straightforward: register on the Square website, receive your Square Reader by mail, and you can start transacting. The platform provides essential tools for managing and growing your restaurant business.

Key Features of Square
  • Payment Options: Square accommodates a diverse spectrum of payment methods, including major credit cards like Mastercard, Visa, AmEx, and Discover, along with mobile wallets such as Google Pay, Cash App Pay, and Apple Pay. It further enhances flexibility with QR code payments and compatibility with BNPL options like Clearpay.
  • Inventory Management: The free version of Square includes comprehensive inventory management features, enabling users to update stock levels, activate low-stock alerts, and streamline item management. More sophisticated capabilities like barcode labeling and SKU generation are accessible in premium plans.
  • Gift Card System: Businesses can deploy digital gift cards via Square’s eGift Card system at no additional charge, or they can choose customizable physical gift cards for a fee. The platform simplifies the creation and customization of these gift cards.
  • Multi-location Management: For enterprises operating across multiple sites, Square facilitates easy management of stock transfers, location setups, and detailed reporting, all from its free version. It simplifies payroll by enabling quick switches between different bank accounts for financial transfers.
  • Online Ordering: Square seamlessly integrates with its e-commerce solution, Square Online, allowing businesses to manage retail and food sales efficiently across different channels. This integration centralizes data management, boosting inventory oversight and customer analytics.
  • Vast Integration Options: With over 300 integrations, Square’s app store serves various business functions, from customer loyalty to advanced inventory management. While many apps are free, there are also premium options for more specialized requirements.
  • Table Management: Square’s table management system features a user-friendly drag-and-drop interface, simplifying restaurant layout updates and real-time tracking of table statuses to enhance customer flow and profit maximization.
Pricing of Square

Square offers several software plans with various pricing tiers. The POS, Restaurant, Retail, and Appointments Free plans are available at no cost. Pricing for other plans includes $29 for the Square Appointments Plus plan, $60 for the Square Restaurant Plus plan, $69 for the Square Appointments Premium plan, and $89 for the Square Retail Plus plan. Custom pricing is available for Square Retail and Square Restaurant Premium plans. Hardware options start with a free Square magstripe-only card reader, though additional readers cost $10 each.

Tap to Pay for iPhone is also available at no cost, excluding the iPhone itself. Other hardware options include a $49 Square Reader for contactless and chip card transactions, a $149 Square Stand iPad POS or Mount (iPad not included, with monthly financing available), a $299 Square Terminal mobile card reader with a built-in printer (also with financing options), and a $799 Square Register two-screen system (monthly financing available).

Payment processing fees are 2.6% plus an additional $0.10 for in-person transactions, 2.9% plus an extra $0.30 for online transactions, and 3.5% plus an extra $0.15 for manually keyed transactions.

3. Toast

Toast

Toast is a preferred choice for restaurant POS systems, notably with its appealing free version. This version offers smaller restaurants and startups the necessary POS features without initial expenses. Toast simplifies operations and improves customer service, covering everything from order handling to kitchen display systems.

With its easy-to-use interface and comprehensive features like menu customization and order tracking, businesses with limited budgets can efficiently manage their operations and improve customer interactions.

Key Features of Toast
  • Tableside Order Management: Toast enhances tableside service by allowing servers to take orders and payments directly at the table, supporting EMV and contactless payments like Samsung Pay. Additionally, servers receive meal readiness notifications, and customers can leave feedback directly through the system—a feature not common in competitors like Square.
  • Reporting & Analytics: Toast delivers detailed reports on sales, costs, and performance metrics across locations or individually tailored reports. It offers extensive filtering options, though platforms like Square might offer more depth for trends analysis in sales and payments.
  • Cost Management: Toast’s POS system helps managers monitor expenses, separate meals, and ingredients costs, and incorporate labor and overhead into total revenue calculations, providing a clear view of financial health. For businesses focused on cost reduction, Toast offers a comparison tool to evaluate different POS providers quickly.
  • Menu Management: Toast’s menu management system updates in real-time across all devices, ensuring staff across the venue stay informed about current offerings and changes and thus maintain service consistency.
  • Online Ordering: Toast’s takeout and delivery app, Toast Takeout, enables businesses to manage orders efficiently, maintain real-time menu updates, and integrate delivery dispatch systems. It supports gift cards and loyalty programs online and in person.
  • Customer Management: Toast’s POS directly integrates email marketing, allowing automated campaigns based on customer purchase histories and supporting customizable loyalty programs. While robust, it slightly trails behind Clover’s CRM capabilities.
  • Inventory Management: Toast’s inventory system tracks each ingredient cost, aids in maintaining consistent portion sizes, and accounts for wastage, automatically updating stock levels to optimize operations.
  • Employee Management: Toast simplifies employee management with features for clocking in and out, automated payroll calculations, and tip management, reducing managers’ administrative burden.
  • Third-party Integrations: Toast offers a range of add-ons to extend its core functionalities, including tools for business insights, online ordering, and delivery management. However, each integration may increase monthly costs, so selection should be strategic based on business needs.
Pricing of Toast

The software offers a free Starter Kit plan and a Point-of-Sale plan for $69, with custom plans also available. Hardware pricing includes $799.20 for the Handheld Starter Kit, $1,024.20 for the Countertop Starter Kit, and $1,339.20 for the Guest Self-Service Starter Kit; however, these can be acquired for free if you opt for a higher processing fee agreement.

Payment processing fees vary depending on the plan. For pay-as-you-go options, the fee ranges from 3.09% to 3.69%, plus an additional $0.15 per transaction. If you purchase the hardware upfront, the costs are 2.49% plus an extra $0.15 for card-present transactions and 3.50% plus an additional $0.15 for card-not-present transactions.

4. Microsale

MicroSale POS

MicroSale is a versatile point-of-sale (POS) system originally developed for the restaurant sector. Still, it is equally effective in coffee shops, bars, convenience stores, and more. This system is tailored to optimize operational efficiency and enhance customer service through various integrated features.

The system features efficiently designed screens that expedite order processing. It includes advanced security features and cash management tools to help improve profitability. Employee activities can be monitored through each button interaction, ensuring accountability. Features like automatic pricing adjustments during less busy hours help draw in more customers. Additionally, MicroSale provides round-the-clock customer support.

The Emerge model of MicroSale combines robust performance with dependable reliability and is suitable for the demanding pace of restaurant settings. It has an Intel Core i3 processor housed in a durable, scratch-resistant casing with a sleek, robust aluminum alloy base. The system uses Windows for stability and offers the convenience of cloud computing, allowing for local operation independent of internet connectivity while still providing access to real-time data via any internet-enabled device.

Key Features of Microsale
  • Customizable Layouts and Reservation Management: The system enables restaurants to tailor their floor layouts and automate pricing adjustments for happy-hours events. It includes an integrated reservation and waitlist system that sends customers confirmation and updates via email or SMS. Additional features include options for combining tables and dividing bills for group diners.
  • Drive-Thru and Meal Combo Recognition: Designed for Quick Service Restaurants, this feature includes customer-facing touchscreens and photo verification to ensure order accuracy. It also tracks wait times and automatically adjusts pricing for meal combos.
  • Online Ordering for Dine-in and Takeaway Services: Restaurants can offer an online ordering feature for takeout, which integrates directly with their existing menu. Customers can pay online or upon collection at the restaurant.
  • Customizable Menus and Enhanced Reporting: This coffee and bakery POS system allows for menu customization with modifiers to handle complex orders smoothly. It features robust reporting tools that track bestsellers, discount impacts, and administrative activities and includes an offline mode for continuous operation during internet downtimes.
  • OPERA Integration for Streamlined Operations: The system is compatible with the OPERA property management system, enhancing the efficiency of booking and transaction handling. This integration allows staff to manage account verifications, charge postings, and tips easily.
  • Drink Exchange Features and Efficient Tab Management: Bars and pubs benefit from the Drink Exchange integration, which facilitates quick tab management and automatic pricing adjustments during promotional periods. The system allows easy upgrades to larger drink sizes with a single touch.
  • Integration with Food Scales and Other Peripherals: The system supports integration with food scales, particularly useful for businesses like frozen yogurt shops where products are priced by weight. It is also compatible with peripherals, such as barcode scanners and receipt printers.
  • Loyalty Programs and Mobile Management: The system includes a ‘Frequent Diner loyalty program, adaptable inventory management, and a scheduling tool for staff allocation. Mobile reporting capabilities allow management to monitor sales, labor costs, and promotional effectiveness in real-time from a smartphone.
  • Intercard Compatibility and Comprehensive Reporting: Compatible with Intercard systems, this POS caters to entertainment venues like amusement parks by managing admissions, retail sales, and reservations. It provides detailed analytics to oversee operations across single or multiple locations effectively.
Pricing of Microsale

While MicroSale’s pricing information is limited, the monthly charges for the software start from $99. For payment processing, MicroSale allows businesses to choose their own processor, supporting various EMV devices. This flexibility means processing fees can vary, but MicroSale offers options such as dual pricing and surcharging to help lower or eliminate these fees. Hardware costs are additional and depend on the specific setup required.

MicroSale offers a range of hardware options, including touchscreen terminals, tablets, and self-service kiosks. A complete system costs around $999.

5. Lightspeed

light speed pos

Lightspeed provides a comprehensive POS and payment solution that helps businesses increase their operational efficiency and revenue growth worldwide. The restaurant POS system targets cafes and bars, focusing on enhancing the customer experience by enabling quick checkouts and efficient table management.

Restaurants can customize orders with modifiers, improve customer loyalty with reward programs, integrate various payment options, and provide table-side ordering using an iPad-based POS. Unlike some POS systems, Lightspeed does not come with proprietary hardware. Users must provide their own iPad or purchase POS equipment from Veriphone.

While Lightspeed does offer a hardware kit containing an iPad stand, kitchen printer, receipt printer, and cash drawer, customers must supply the iPad themselves.

Key Features of Lightspeed
  • Interactive Table Management: This feature allows staff to manage table arrangements dynamically via an app, enhancing floor space management. Lightspeed also includes pre-designed restaurant templates to expedite the setup of your venue’s digital layout.
  • Digital Restaurant Layouts: Lightspeed Restaurant POS offers advanced digital modeling capabilities that enable you to design and modify table layouts and seating arrangements. This functionality aids in order tracking, reservation management, and table availability directly through the POS system.
  • Advanced Inventory Management: The POS system provides detailed stock management tools, enabling adding ingredients to menu items, the real-time monitoring of ingredient stock levels, and the automatic generation of purchase orders as inventory decreases.
  • User-Friendly Interface: Lightspeed Restaurant emphasizes simplicity. Its interface can be customized with color-coded menus and tables, making the system intuitive and easily adaptable to specific user preferences.
  • Order Customization and Kitchen Communication: The system supports extensive order customization options, including adding condiments or excluding certain ingredients. It enhances kitchen communication by allowing notes to be attached directly to orders, ensuring accurate preparation.
  • Streamlined Employee Management: Lightspeed facilitates straightforward employee management by enabling the creation of multiple user accounts with specific permissions. Features include easy clock-in and clock-out processes and shift settings to improve scheduling efficiency.
  • Customer Loyalty and CRM Integration: Lightspeed boasts a comprehensive customer relationship management system that enables the creation of detailed customer profiles, including purchase history and personalized notes. These profiles can be linked with external marketing and loyalty programs to boost customer engagement.
  • Flexible Discount Application: Lightspeed offers robust discount application capabilities, allowing for the manual application of discounts as fixed amounts or percentages. However, the system must still support scheduling timed promotions like Happy Hours.
Pricing of Lightspeed

The monthly software fees for Lightspeed’s different plans are $69 for the Starter plan, $189 for the Essential plan, and $399 for the Premium plan. For hardware, Lightspeed offers iPad and desktop kits, with pricing available upon request. Additionally, individual hardware items are available for purchase through Lightspeed’s online store, with prices ranging from $79 for the Mobile Tap V2 card reader to $429 for the Lightspeed Lite Server, which provides data backup and offline mode functionality.

Payment processing fees are 2.6% plus an additional $0.10 per in-person transaction and 2.9% plus an additional $0.30 for online transactions. These fees apply to transactions processed through Lightspeed’s systems.

6. Epos Now

Epos Now

Epos Now is a strong and adaptable POS system for multiple-sector businesses. This cloud-based POS system includes various features that make it ideal for retail stores, hospitality venues, and other companies.

Epos Now offers inventory management, sales reporting, employee management, and CRM capabilities. Its straightforward interface facilitates transactions, and the system’s flexibility lets businesses tailor it to meet their particular needs.

Key Features of Epos Now
  • Inventory Management: Effective inventory management balances stock availability and customer demand. Epos software automates this process by keeping track of both high-demand and slower-moving items, providing alerts when stock levels are low—vital during peak business times.
  • Customer Relationship Management (CRM): Epos systems capture essential customer details such as names and contact information, enabling a personalized service experience that can enhance customer loyalty. This information is crucial for recognizing frequent customers and anticipating their preferences, thus improving service delivery.
  • Sales Analysis: Epos systems produce comprehensive sales reports, allowing managers to assess employee performance across various locations and pinpoint best-selling items. This analysis is instrumental in directing focus toward major revenue contributors and is invaluable for predicting future demand and earnings. Integrated Epos systems have been reported to cut costs by as much as 10%.
  • Payment and Labor Monitoring: Epos systems offer detailed tracking of sales data, including payment type breakdowns and individual employee performance metrics. They provide tools for monitoring labor hours against sales, which aids in managing payroll and optimizing employee productivity.
  • Kitchen Order Management: Epos systems enhance the communication flow from the service area to the kitchen, ensuring orders are accurate and served quickly. They facilitate direct sending of orders to the kitchen with just a click, streamlining the entire ordering process.
  • Security Features: EPOS systems incorporate secure cash management solutions, such as cash drawers linked to terminals and printers, which improve security at the point of sale. This setup ensures tight control over cash transactions and helps maintain staff accountability.
  • Comprehensive Reporting: Selecting an Epos system often depends on the variety and depth of reporting you need. Advanced Epos software offers detailed insights into labor, sales, and operational metrics, supporting thorough business analysis and decision-making.
Pricing of Epos Now

Epos Now provides POS systems tailored for the retail and hospitality sectors. It features a range of plans and pricing. The company allows potential users to explore its offerings through a demo and a 30-day free trial.

The entry-level POS system from Epos Now is available for a one-time fee of $999 or a monthly payment of $72, spread over three years. This Complete package includes a touchscreen POS interface, a secure cash drawer, and a high-speed printer. It also grants access to the company’s software, which is compatible with over 100 applications and supports most major payment providers for transaction processing.

Additionally, Epos Now offers a portable option, the Epos Pocket, which enables order-taking from any location. This device is available under two plans: no initial cost with a monthly fee of $44 or a $189 initial payment followed by a monthly fee of $24. The company also markets an iPad-based POS system starting at $599, which includes an Apple iPad, a stand for the iPad POS, a cash drawer, a receipt printer, and the first month’s software access. An equivalent Android package featuring a Samsung tablet is available at the same price.

If you opt for Epos Now as your payment processor, the fee structure is a flat rate of 2.6% plus $0.10 per transaction. Customized payment processing rates are available for larger enterprises. Epos Now Payments allows businesses to accept various forms of payment, including credit and debit cards and mobile wallets like Apple Pay and Google Pay.

7. Revel

Revel

Revel Systems offers a POS and business management platform with user-friendly POS software and comprehensive management tools. This platform aims to enhance customer service, expand revenue options, and facilitate business growth. Its cloud-based system currently serves over 20,000 locations of leading brands.

The system offers an always-on mode for continuous operation during connectivity issues, point-to-point encrypted security, the ability to apply discounts, customizable deployment options, and more. Designed to serve diverse dining establishments, from food trucks to upscale restaurants, it allows for customization to meet specific business objectives.

Revel’s solutions encompass inventory and employee management, complemented by real-time monitoring, analytics, kitchen management systems, and detailed reporting. Operating exclusively on Apple iPads, Revel supports integration with various printers, payment devices, and self-service kiosks, allowing for scalability through additional features and hardware to accommodate business growth.

Key Features of Revel
  • Loyalty Program Software: Revel integrates its loyalty program with CRM to deliver personalized discounts and rewards based on customer actions. This system enables customers to accumulate points through transactions, amounts spent, and specific purchases, providing flexibility to tailor the rewards system to meet specific business objectives.
  • Customer Relationship Management: Revel’s CRM functionality includes storing crucial customer information like contact details and preferences. It also allows for adding personalized notes, such as customers’ favorite items, which helps craft targeted promotions and enhances customer retention through focused communication.
  • Online Ordering and Delivery Management: Revel enables customers to interact with your menu online, personalize their orders, and opt for either pickup or delivery. Revel provides tools to track driver locations and the speed of order fulfillment for delivery services, which is crucial for businesses reliant on timely deliveries.
  • Reporting Features: Revel’s management tools include sophisticated reporting capabilities, with analytics and dashboards that make data accessible. These reports are instrumental in making informed decisions and strategically planning for the business’s future.
  • Delivery Management: Revel’s delivery system includes real-time tracking of drivers and orders. It ensures the accuracy of delivery times and conditions, which is vital for optimizing delivery operations.
  • Inventory Management: Revel’s inventory management system updates stock levels in real time and tracks inventory to the level of individual ingredients. It alerts you when stock levels are low, facilitating efficient inventory control with minimal manual intervention.
Pricing of Revel

Revel’s pricing begins at $99 per month for each terminal, covering a comprehensive suite of features, including employee management, inventory tracking, customer relationship management integration, and advanced reporting analytics. The system utilizes iPads as terminals, with hardware costs varying based on requirements.

Transaction fees for in-person purchases are consistently set at 2.49%. Revel also provides optional onboarding and training packages starting from $674. These packages generally encompass hardware installation, software configuration, and personalized consultation sessions to ensure a smooth start.

8. TouchBistro

Clover vs TouchBistro

TouchBistro includes several essential features for a restaurant POS system, such as payment processing, bill splitting, financial reporting, menu management, tableside ordering, and customer floor plans. Unlike Toast, our leading restaurant-specific POS, which uses proprietary hardware, TouchBistro operates on iPads.

TouchBistro’s monthly plan is $69 and includes payment processing and customer-facing displays. Additional features like back-of-house solutions and guest engagement tools, including profit management and online ordering, are available as add-on subscriptions.

Key Features of TouchBistro
  • Menu Management: TouchBistro’s menu system supports straightforward menu creation and updating. It allows for the addition, organization, and timed scheduling of menu items. The system features color-coded menus to indicate dietary options, promotes upselling, and routes orders efficiently to different kitchen stations, enhancing overall menu management and sales performance.
  • Inventory Management: TouchBistro streamlines the process of monitoring stock levels, enabling businesses to track inventory and ingredient usage effectively. It also provides notifications for restocking, helping maintain the availability of in-demand items and reducing waste, thereby boosting operational efficiency and profitability.
  • Reservation Management: TouchBistro’s reservation tool optimizes seating arrangements by consolidating bookings from multiple platforms and sending reminders to customers to minimize no-shows. Integrated with the POS system, it facilitates smoother operations and employs detailed analytics for improved decision-making regarding bookings and space utilization.
  • Order Management: The system improves the ordering process by enabling servers to take orders directly at the table and instantly relay them to the kitchen. TouchBistro supports splitting bills, applying discounts, and accommodating specific customer requirements, such as allergies, thus enhancing the dining experience.
  • Customer Management: TouchBistro includes a CRM feature with a loyalty program that boosts customer retention through tailored rewards and discounts. It integrates with the restaurant’s marketing and online ordering systems, enabling a comprehensive approach to customer engagement.
  • Floor Plan and Table Management: TouchBistro provides a feature for designing floor plans, assigning tables, and monitoring seating occupancy. It coordinates with the reservation system to optimize table distribution and delivers real-time updates on table status, improving operational efficiency.
  • Payment Processing: TouchBistro Payments accepts various payment methods, including credit, debit, and contactless options, and maintains functionality even offline. This feature expedites transaction processing and incorporates payment data into the restaurant’s financial reports for easier management.
  • Staff Management: TouchBistro’s staff management tools include clocking in and out functionalities, monitoring labor costs, and assigning specific access permissions. They link with payroll systems to streamline salary disbursements and provide comprehensive reports for effective labor management.
  • Reporting and Analytics: TouchBistro’s POS system generates more than 50 types of real-time reports that are accessible remotely. These reports offer insights into sales trends, customer behaviors, and staff efficiency. These analytics are crucial for refining restaurant operations and enhancing the overall dining experience, turning occasional guests into regular patrons.
Pricing of TouchBistro

TouchBistro software offers a monthly base plan for $69, with additional features available at varying costs: $25 for the gift cards feature, $50 for online ordering, $99 for either loyalty or marketing features, and $229 for reservations. The necessary hardware, including an iPad to run the software, is not disclosed upfront.

TouchBistro provides iPads, cash drawers, routers, printers, mini servers, keyboards, and other accessories, although prices are only available upon request. Customers may also opt to use their existing equipment. Payment processing fees are quote-based when using TouchBistro Payments, and alternative third-party payment processors are available.

Conclusion

Selecting the right POS system is crucial for enhancing your restaurant’s efficiency and profitability. The systems reviewed in this article offer various features tailored to meet the diverse needs of modern dining establishments. Clover, Square, Toast, MicroSale, Lightspeed, Epos Now, Revel, and TouchBistro each provide unique strengths, from robust inventory management to seamless customer relationship management and innovative payment processing options.

When choosing a POS system, it is essential to consider your restaurant’s specific operational needs and budget. Look for features that will streamline your processes, such as inventory tracking, supply chain management, and customer data management. Additionally, consider the system’s reporting capabilities to gain insights into sales patterns and customer trends, which can inform staffing and strategic decisions.

Whether you need a comprehensive solution with extensive integration options like Square and Toast or a system with specialized features like Microsale’s drive-thru and meal combo recognition, there is a POS system to match your requirements. By investing in the right technology, you can improve service quality, optimize operations, and ultimately enhance the dining experience for your customers, giving your business a competitive advantage in the fast-paced restaurant industry.

Frequently Asked Questions

  1. How can integrating a POS system enhance customer engagement and loyalty programs?

    Integrating a POS system with loyalty programs can improve customer experience and retention. Toast and SpotOn enable point-based rewards, personalized offers, and efficient customer data management, allowing targeted marketing and repeat visits.

  2. What are the key considerations for choosing a POS system with robust online ordering and delivery management capabilities?

    When choosing a POS system for online ordering and delivery, look for seamless integration with online platforms and real-time order tracking. Systems like Toast and Square offer features that manage orders directly from the POS, reducing errors and improving customer satisfaction.

  3. How do modern POS systems handle inventory management and cost control for restaurants?

    Advanced POS systems like Lightspeed and Revel track stock levels and ingredient usage in real time. They also automate purchase orders, manage vendor relationships, and analyze expenses to reduce waste and adjust pricing strategies.

  4. What are the benefits of using a POS system with integrated payment processing and security features?

    Integrated payment processing in POS systems like Clover and Square handles various payment methods and includes security features like EMV compliance and end-to-end encryption. This enhances customer trust, speeds up service, and protects transaction data.

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